service

Over 60 generation loving self checkout! Who knew?

How many of you have suffered – literally suffered – from standing in long checkout lines at Shaw’s or other supermarkets.  Your children are cranky, your back hurts, your patience is at its breaking point – yet you wait and wait and wait. Your stress level is causing your face to redden and develop a …

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Technology for the elderly and caregivers. Who Knew?

Technology has finally concentrated on the elderly – Thank God!  As a caregiver to both parents for over 20 years – manually checking blood pressure, lungs, heart rate, respiration, and blood sugars was exhausting for my parents and myself.  Congestive Heart Failure is a monitoring nightmare for the caregiver. Observing changes in walking and balance …

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Risk Management – Leverage Excel for fast, easily revised Risk Analysis

Product release to the customer often requires a FMECA (Failure Modes Effects and Criticality) along with the Reliability Prediction to complete the delivery package; in addition, revisions are common along with the pressure to update the Risk Analysis package quickly and accurately.  Excel provides data import, lookup, merge and formatting to automate this process and …

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The new age of trust: Is it tech-enabled?

I grew up a bit in a fear of theft and crime, even though I was in a nice upper-class suburban ‘hood. I think (checking) the world different is today. We *might* have more trust than before. And why? Technology. Like many new-age-work-reformers, our life is the road. Yes, work-from-home (WFH) really means: work “wherever” …

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The TRANSPARENT beauty of technology (and, Boston Pops!)

We recently attended the Boston Pops Holiday concert; short: It was AMAZING (and always is!!!).   You simply sit there in the beauty of the theatre, the magic of the perfect music, and the wonder of a detailed theatrical experience.  And maybe, for a moment, you’re not thinking about technology (maybe). But in a very good …

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#Staples, pod casts, Chromebooks: Great additions to life

#Staples is also another great store where customer-focus and customer-value is just #1.  I grew up in the day where the customer was considered evil at most stores; under-helped, under-appreciated, constantly threatened on prices.  No more; welcome the “vote of the web, the vote of us”. This week Staples has the #HP #Chromebook for $189, …

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